Frequently Asked Questions
Everything you need to know about your powersport parts order.
How do I ensure a part will fit my vehicle?
We recommend using our 'Year, Make, Model' search tool on the homepage. If you are still unsure, please have your VIN ready and contact our support team for a fitment guarantee.
What is your shipping policy for oversized items?
Standard parts ship via ground carriers. Oversized items like tires, fairings, or exhaust systems may incur additional handling fees, which are calculated at checkout based on dimensions and weight.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or import fees levied by their local government upon arrival.
What is your return policy for installed parts?
To be eligible for a full refund, parts must be in new, uninstalled condition with original packaging. Once a part has been installed or shows signs of wear, it cannot be returned unless it is found to be defective.
How long does it take for my order to ship?
In-stock items typically ship within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are the parts you sell OEM or aftermarket?
Powersport Parts Direct carries a mix of Original Equipment Manufacturer (OEM) parts and high-quality aftermarket alternatives. The brand and manufacturer are clearly listed on each product page.